Shipping and Returns
Shipping Policy and Costs
We can ship to virtually any address in the United States or Canada (including APO/FPO, PO Boxes, and US Territories). At this time, we regret that we are unable to ship to any other international addresses and apologize for any inconvenience.
United States: Shipping is free for all U.S. orders. Really! No promo code needed.
Canada: Shipping is free as long as the order is over $50. Any order that falls under $50 will be billed a flat $7.00 shipping charge regardless of destination. The Canadian government may charge additional duties and import taxes on your packages that we have no control over. Please check with your postal delivery service for additional information.
Estimated Shipping Time
Orders received by 2PM EST are generally shipped that same day. All others are shipped the next business day.
Most orders to U.S. addresses are generally delivered within 3-7 business days. Canadian orders are usually delivered within 10-14 business days.
At this time, we do not offer overnight shipping.
We stand behind our products with a 100% satisfaction guarantee!
If you're not completely satisfied with your purchase for any reason, you may return it within 60 days of purchase for a full refund (less shipping costs).
If you do need to return something, there’s no need to contact us. All you need to do is send us back the product and your packing slip to the address below. If you don't have your packing slip, just include your name and order number. It’s as easy as that!
Here's where to send all returns:
Attention: Returns Department
217 West 18th St. Unit #1994
New York, NY 10113
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you'll receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process the request.
Other Shipping and Return QuestionsIf you still have any questions about shipping or returns, please email us at email@example.com.